Toacca Bailey Rutherford

Toacca Bailey Rutherford, a Product Owner at JPMorgan Chase, serves as the Head of Knowledge Management for Machine Learning and Intelligence Operations. Leveraging machine learning and AI, she leads product development to capture and centralize knowledge for enhanced customer service. Inspired by her mother’s perseverance in overcoming obstacles to earn a PhD, Toacca is dedicated to giving back through mentorship and active involvement in professional societies. Throughout her career at JPMorgan, she has held key roles driving innovation, including Head of Business Engineering and Chief Technology Officer for various divisions. Based in New York City, Toacca began her journey at JPMorgan as a Database Developer after graduating from Rutgers University School of Engineering.